During April of 2009 CB Holding appointed Sam Borgese as Chief Executive Officer. Mr. Borgese was previously with Catalina Restaurant Group, which is the parent of the Coco’s and Carrows restaurant chains in California. Catalina Restaurant Group has been a long time Everest Customer Focus Quality customer. The Everest software is used by those team members involved in customer relations to track guest feedback.  This is then assigned to regional managers and includes detailed managment reports. For more information visit the Elixir Best Practices Blog or visit the Lynk Software site.

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Tags: complaint, restaurant, software, tracking

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